Dark Social и скрытые намерения: Поиск B2B-покупателей там, где CRM бессильны

# Dark Social & Hidden Intent: Finding B2B Buyers Where CRMs Can’t Look

Dark Social refers to the untrackable, private channels where B2B buyers discuss software and make recommendations, such as private Slack channels, Discord servers, and direct messages, which traditional CRMs cannot monitor. There is a massive, ever-growing blind spot in your CRM. Your entire tech stack—HubSpot, Salesforce, Marketo—is meticulously designed to track visible, first-party data. It’s brilliant at logging email ...